Frequently asked questions

If something here isn't answered, email [email protected] and it'll get added.

Privacy

Does Linemerge read my event titles?

Only for calendars you explicitly mark public. Private calendars contribute a start time, an end time and a source tag — nothing else is written to our database, so there is nothing to leak.

What does my brokerage see?

Whatever you publish on your booking page, and nothing more. Connecting a brokerage account does not give the brokerage visibility into your other calendars.

Booking

What stops two people booking the same slot?

A database exclusion constraint. Any overlapping confirmed booking is rejected outright, so the second request gets a clean refusal rather than silently double-booking you.

Do my clients need an account?

No. They open your link, see real openings in their own timezone, and book. Reschedule and cancel links in their confirmation email work without signing in.

Calendars

Which calendars can I connect?

Google Calendar and Microsoft 365 / Outlook connect directly. Apple/iCloud, Exchange and device-local calendars are bridged from the iOS and Android apps.

Why is iCloud handled by the app instead of the server?

iCloud has no proper server API for this. Rather than ship a fragile CalDAV integration that needs app-specific passwords, the phone — which already has the calendar — reports busy times.

Billing

What happens when I hit a Free plan limit?

The action is refused with a clear message rather than silently degrading. Nothing you have already connected stops working.

What does the Family plan cover?

Up to five people on one bill, each with their own account, calendars and privacy settings. It adds a shared household calendar and one booking link that offers a time when anyone in the household is free. The shared calendar itself is free — the plan is for the shared booking page and Pro features for everyone in it.

Can I cancel?

Yes, from the billing portal at any time. You keep access until the end of the period you've paid for.

Account

Can I delete my account and data?

Yes — from the web dashboard or from inside the mobile apps. Deletion removes your account, OAuth tokens, mirrored calendar data, booking pages and bookings.

Stop answering “when are you free?” by hand

Linemerge is onboarding a small group of people who run more than one line.